A clean unit on delivery is only the start. Longer Mentor rentals need an agreed service schedule, supplies, and access to the equipment.
The recurring rentals in rental examples include tank pumping, interior cleaning, blue deodorizer replenishment, and toilet-paper restocking. List the exact inclusions on your quote, especially sanitizer, soap, towels, and sink water.
Headcount, long shifts, event duration, and available tank capacity affect demand. A busy Lake County worksite or multi-day gathering may need extra visits. Ask for a price before adding a service or another unit.
Keep the entrance, service approach, and unit door reachable. Notify NovaSani before changing fences, locking gates, moving equipment, or blocking the service lane with materials or snow.
For a missed visit, leak, damaged or tipped unit, or an unexpectedly full tank, call with the address and equipment details. Keep people away from damaged equipment and confirm the response plan; no emergency arrival time is promised by the website.